1. Overview
We offer refunds for eligible purchases made through our platform. Refunds are evaluated on a case-by-case basis and may be subject to fees or partial refunds depending on the product or service purchased.
2. Eligibility
Refunds are generally available within 14 days of purchase for prepaid subscriptions and one-time payments, provided no service has been rendered or significant usage has occurred. Custom or enterprise contracts may follow separate refund terms as defined in your agreement.
3. How to Request a Refund
To request a refund, contact our support team at Mazayatechnology40@gmail.com with your order details, purchase date, and reason for the request. We will review the request and respond within 5 business days.
4. Processing Time
Approved refunds are issued to the original payment method and typically appear within 5-10 business days depending on your bank or payment provider.
5. Contact
If you have questions about refunds, please contact Mazayatechnology40@gmail.com or visit our Contact page.